Simply add the items to your cart and proceed to checkout. Follow the steps to enter shipping information and complete payment.

Orders are processed quickly. Please contact us immediately for any changes. If the order has already shipped, we won’t be able to make modifications.

A tracking link will be emailed to you once your order ships. You can also log in to your account to check order status.

Currently we do not offer gift wrapping, but you may add a message in the “Notes” section at checkout.

Orders may be cancelled due to payment issues, out-of-stock items, or failed prescription verification.

You can check out as a guest, but creating an account lets you view your order history, save prescriptions, and track shipments.

Click on “Forgot Password” on the login page and follow the steps. If you don’t receive the email, check your spam folder.

Log in and go to your account settings. For orders already placed, contact us as soon as possible.

Accounts may be deactivated if there’s been no purchase activity for an extended period. Contact us to reactivate.

If you're in the U.S., yes. We must verify your prescription as required by law before shipping your lenses.

We’ll contact your eye doctor directly. Or you can upload a valid prescription during checkout.

Typically 1 business day. If we don’t hear back from your eye care provider in 8 hours, we may proceed under FTC guidelines.

Yes, but it may delay processing. Upload it as soon as possible to avoid delays.

Yes. All lenses are manufactured by certified brands and meet international safety standards (FDA, CE, ISO).

Yes. You can browse our toric lenses collection for astigmatism.

It refers to how long the lenses can be worn once opened. Always follow care instructions and discard as recommended.

Many of our lenses are designed for dark eyes. Check the product page for coverage details.

Color results may vary based on your natural eye color, lighting, and screen display.

Lenses with a limbal ring or a larger diameter can create a dolly-eye effect. Look for this in the product features.

We ship worldwide. Shipping options and rates will appear at checkout based on your location.

Delivery time varies by country and shipping method. Express and standard options are available.

Contact us ASAP. If the order hasn’t shipped, we can update the address.

Free shipping may be available for orders above a certain amount. See our shipping page for details.

Double-check your address and mailbox. If still missing, contact your local postal carrier and notify us.

Unopened, unused items can be returned within 30 days. See our full return policy for details.

For safety ad hygiene reasons, opened lenses cannot be returned unless defective.

We’ll fix it. Contact us with your order number and a photo of the item received.

We do not offer direct exchanges. You may return the item for a refund and place a new order.

Use multi-purpose solution to clean and store lenses. Never use tap water or saliva.

No, unless specifically approved. Sleeping in lenses increases risk of infection.

Every 1 month to avoid bacteria build-up.

Yes, they are made to the same safety standards as regular colored lenses.

Some designs are available in power. Check individual product listings.